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            <h1><a href="../Troubleshooting/Common_Issues.html">Troubleshooting</a> <i class="glyphicon glyphicon-chevron-right"></i> <a href="../Troubleshooting/Common_Issues.html">Common Issues</a></h1>
            <span style="float: left; font-size: 10px; color: gray;">
                Tuesday, January 10, 2017            </span>
            <span style="float: right; font-size: 10px; color: gray;">
                5:24 PM            </span>
        </div>
    
    <p>Many users may run into the same problems. Here is a current list of bugs and issues in the app, along with potential workarounds.</p>
<ul class="TableOfContents">
<li>
<p><a href="#page_App_Issues">App Issues</a></p>
<ul class="TableOfContents">
<li>
<p><a href="#page_Not_supported_on_my_device">Not supported on my device?</a></p>
</li>
</ul>
</li>
<li>
<p><a href="#page_Playback_Issues">Playback Issues</a></p>
<ul class="TableOfContents">
<li>
<p><a href="#page_Stream_doesnt_play">Stream <code>{x}</code> doesn't play!</a></p>
</li>
<li>
<p><a href="#page_Stream_plays_in_the_app_but_not_Live_Channels">Stream plays in the app but not Live Channels</a></p>
</li>
</ul>
</li>
<li>
<p><a href="#page_Syncing_Issues">Syncing Issues</a></p>
<ul class="TableOfContents">
<li>
<p><a href="#page_I_cant_get_my_files_to_sync">I can't get my files to sync</a></p>
</li>
</ul>
</li>
<li>
<p><a href="#page_Stability_Issues">Stability Issues</a></p>
<ul class="TableOfContents">
<li>
<p><a href="#page_The_app_keeps_crashing">The app keeps crashing</a></p>
</li>
<li>
<p><a href="#page_My_JSON_file_is_not_working">My JSON file is not working</a></p>
</li>
</ul>
</li>
</ul>
<h2 id="page_App_Issues">App Issues</h2>
<h3 id="page_Not_supported_on_my_device">Not supported on my device?</h3>
<p>CumulusTV is currently only supported on Android TV. There is some work going into supporting phones again. In the meantime, you can <a href="https://github.com/Fleker/CumulusTV/releases">sideload it</a>.</p>
<h2 id="page_Playback_Issues">Playback Issues</h2>
<h3 id="page_Stream_doesnt_play">Stream <code>{x}</code> doesn't play!</h3>
<p>CumulusTV, both in the app and in Live Channels uses the <a href="http://github.com/google/ExoPlayer/">ExoPlayer</a> project for playback of media. If you are unable to play your stream in the app, there's not much that can be done in terms of a fix. Try contacting the source of the stream and making sure that the codec is correct and that there are no typos in the stream tags.</p>
<p>You can go into the quick settings and report a playback issue.</p>
<h3 id="page_Stream_plays_in_the_app_but_not_Live_Channels">Stream plays in the app but not Live Channels</h3>
<p>If the stream plays correctly inside the app, then there is another issue that is preventing Live Channels from displaying content on screen. This may have involved a background crash. I receive crash reports and may be able to find a fix.</p>
<h2 id="page_Syncing_Issues">Syncing Issues</h2>
<h3 id="page_I_cant_get_my_files_to_sync">I can't get my files to sync</h3>
<p>Are you having problems with Google Drive? Confirm the file that you chose. If you're experiencing issues, wait a little bit for the device to do a full resync of Google Drive and you should see the file showing up.</p>
<p>If you're still having problems, <a href="https://github.com/Fleker/CumulusTV/issues">write a bug report</a>.</p>
<h2 id="page_Stability_Issues">Stability Issues</h2>
<h3 id="page_The_app_keeps_crashing">The app keeps crashing</h3>
<p>Cumulus TV has a built-in crash reporting library. Whenever the app crashes, I get a notification about it along with some basic metadata.</p>
<h3 id="page_My_JSON_file_is_not_working">My JSON file is not working</h3>
<p>The JSON file is the backend data for the app. If that is improperly formatted, channels may not show up or the app may not work properly. There are some errors which may display, requiring the data to be deleted to allow the app to run properly.</p>
<p>If you're having an issue, try using a validation tool like <a href="http://jsonlint.com/">JSON Lint</a> to make sure there are no problems.</p>

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